Contact

Your ZYRA hair concierge

Have a question about your next look or an existing order? I am here to help with hair selection, preparation, maintenance, and finding installation options.

Choosing your hair

Start with our three-question consultation. Share what you want to achieve and what matters most to you.

Checking on your order

Include your order number and the email address used at checkout. Let us know whether your question is about your preparation kit or your hair shipment. Use your confirmation email's order status link for available carrier tracking.

You can also email soulxlace@gmail.com. Please do not send payment details.

Quick answers

Shipping and processing
Prepare your natural hair
Care for your ZYRA hair
Returns and order changes